And, why am I recording a Change Management series? For those of you familiar with my decision facilitation model, you’ll recognize that it’s basically a change management model that helps buyers (or teams, or patients, or or) navigate through all of the unconscious, behind-the-scenes, private issues they have to decide on, en route to doing something different. After all, anything different means change. And any time we change, we have issues to manage within our status quo, so we don’t create chaos unduly.
ALL DECISIONS ARE CHANGE MANAGEMENT ISSUES
Whether you’re going to change your hairstyle, or buy a house, or adopt a new ERP system in your company, or bring in new staff, anything that will shift the status quo is a change management issue. Because the status quo is happy with whatever rules or relationships or technology already exists (or it would have been changed already), adding anything new upsets the apple-cart, so to speak.
Until now, the change management model has focused on designing the change and managing the resistance. But I believe that resistance isn’t necessary if the change agents first seek buy-in. Interesting, that when a search is done for the term ‘Buy-In’ in the change management field, only one instance came up! Yet every book on change management is about, in large part, managing resistance.
In this series, Nathan and I discuss change from a systems standpoint, and how to achieve buy-in by getting systems to agree to change – before even introducing the change initiative. Is it possible? Listen to the podcasts and let me know. We’ve got a new site dedicated to buy-in, discussions around buy-in, and creating community to help buy-in become a recognized aspect of change management.
The titles for the 5 part series are:
- What is change? And why is it so difficult?
- What are systems, and how do they influence change?
- The historic problems with change management models: bias, resistance, and push
- What is resistance, how do current change management models create it, and how can it be avoided?
- Why is buy-in necessary and how to achieve it.
- Putting it all together: a radical approach to change management and real leadership
For those interested in change management, have a look at www.StrategyDriven.com. It’s a truly neat site. Here how it is described:
StrategyDriven represent tried and tested business world methods based on years of business planning and execution experience and founded on solid research and academic principles. We provide readers with the best practices needed to create the high level of organizational alignment and accountability characteristic of world-class organizations and introduce warning flag processes and behaviors that signal a retreat from world-class standards. Our framework not only addresses performance of discrete planning and execution functions but also the interrelationships between an organization’s mission and objectives to its executable programs, budgets, and procedures, and finally to its products and services and the market it serves.
At a more granular level, our framework and supporting practices enhance organizational alignment by reinforcing business process interrelationships from strategic planning and resource management to tactical execution and evaluation and control. We also discuss the management and leadership practices needed to bring employees and the system together; all running smoothly and seamlessly with one another. And all of these practices focus on achieving the organization’s vision, values, and mission goals.
Go to www.strategydriven.com. Have a look around. You’ll be filled with new thoughts, find all sorts of articles, and leave the site hungry for more. Enjoy. And, make sure you listen to our Making Change Work series. We’ve worked hard to provide some new thinking.
Once you finish this podcast, check out part 2 of making change work.